How it works
Our Process
Four steps. You always know what happens next, what it costs, and when money changes hands.
- 01
Consultation & site visit
You tell us what you want built. We come look at the actual space before anyone talks about price.
- Send the quote request form with your service type, rough scope, and timeline. Attach up to 8 photos if you have them — wide shots of the room and close-ups of anything that concerns you.
- We call or text within one business day to schedule a visit, usually within the same week. Visits run about forty-five minutes and are free with no obligation.
- On site we measure, check the subfloor, framing, drainage, and access, and ask what you actually want the finished space to do. Existing conditions drive the price more than square footage does.
- Your ZIP code is checked against our service area — roughly 50 miles — when you submit. Out-of-area requests still reach us and still get an answer.
- 02
Written quote & scheduling
A fixed-price written estimate with a real start date, a deposit that holds it, and milestones tied to finished work.
- Within a few business days you get a written, fixed-price estimate broken into labor, materials, disposal, and permit fees, with a stated dollar allowance for any finish you have not chosen yet. Estimates are good for thirty days.
- A deposit is due when you accept. It reserves your slot on the calendar and pays for the first material order — the amount is printed on the estimate, and nothing is ordered or scheduled until it clears.
- The rest is split into milestone payments tied to completed stages — demolition done, rough-in inspected, finishes installed. Each one is invoiced in your client portal only after that stage is actually finished, so you never pay ahead of the work.
- You pay from the portal through Stripe's hosted checkout. Stripe handles the card; we never see or store your card number. Your signed contract, schedule, and every invoice live in the portal from this point forward.
- 03
The build
One lead carpenter, a protected site, and a written change order for anything that was not in the original scope.
- Floor protection and dust containment go in before the first demolition day. The site is swept and tools are stowed every evening, and the debris container is ours to arrange and empty.
- You get one lead carpenter as your point of contact for the whole job. You know the day before who is arriving and when — nobody turns up unannounced.
- We pull permits in our name and meet the inspector on site for any stage that requires one. Licensed electrical and plumbing work is done by the subcontractors we have used for years.
- Anything uncovered behind a wall or floor becomes a written change order with its own price and schedule impact, sent to the portal for your approval. We keep working elsewhere until you approve or decline it.
- Progress photos and the current schedule stay updated in the portal, so you can see where the job stands without having to ask.
- 04
Final walkthrough
We walk the finished work together, fix the punch list, then hand over the warranty and the documentation.
- We walk the space with you and write a punch list of everything that is not right — a proud nail, a caulk line, a door that needs adjusting. Nothing is closed out until that list is done.
- The final invoice reconciles any allowance you came in over or under and settles approved change orders. It is issued through the portal like every other payment.
- The workmanship warranty starts the day of this walkthrough and runs for the period stated in your contract. After 10+ years, Saint Works would rather come back and fix something than argue about it.
- You keep the portal after the job closes, with your contract, change orders, invoices, manufacturer warranty documents, and maintenance notes — re-staining intervals, sealant schedules — all in one place.
Payments
How money works
No surprises, and nothing paid before it is earned.
Work is billed against milestones you agree to in writing before the job starts. A deposit secures your slot and covers material ordering; the remaining milestones are tied to visible progress — framing complete, rough-in passed, final walkthrough signed.
Each milestone becomes payable in your client portal when it is reached. You get an email, open the invoice, and pay by card or Apple Pay through Stripe’s hosted checkout. Saint Works never sees or stores your card details — they go directly to Stripe, and our systems only ever learn that a payment succeeded.
Financing available. Approved financing is available on qualifying projects, so a build can start without the full cost up front. Ask when you request your estimate and we will walk you through the options alongside the written quote.
Ready for step one?
Tell us what you have in mind. Send photos, describe the job, and we'll come back with a straight answer — usually within one business day.
Financing available